FAQS

Quick answers to the questions we get most.

How do I contact Go Kamoflaj?

For assistance, you can contact our Customer Service team through the Contact page. Our team is available to help Monday through Friday, from 8:00 AM to 5:00 PM EST.

How do I order from Go Kamoflaj?

Go Kamoflaj fulfills retail orders placed on this site for all domestic U.S. locations. Add items to your cart and check out through our secure, encrypted checkout — credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay are accepted.

How do I place a return?

For consumer purchases made at Go Kamoflaj only. You can return most new, unopened items within 30 days of delivery for a full refund. See our Return & Refund Policy page to learn more about the policy and how to process a return.

How do I track orders placed on Go Kamoflaj?

You'll receive an order confirmation email at purchase and a shipment email with tracking once your parcel is scanned. You can also view order information and tracking on the Orders page. Please note tracking info for shipments can take up to 2 business days to update.

How fast do orders ship?

95% of all orders ship within 24 hours of being placed. Orders leave our Ronkonkoma, NY fulfillment warehouse via UPS or FedEx Ground, with typical domestic transit of 1–5 business days depending on your distance from the warehouse.

Can I change or cancel my order?

All orders are processed immediately for fast delivery, so no modifications can be made once an order is placed. If an item isn't right, use the 30-day return process.

Do you ship internationally?

We fulfill retail orders for all domestic U.S. locations. Where international shipping is offered, duties, taxes and non-routine customs brokerage charges are the responsibility of the recipient and are not included in quoted rates.

Is sales tax added at checkout?

Yes. Applicable U.S. sales tax is calculated automatically at checkout based on your shipping address and the applicable state and local rates.

How does sizing run?

Most of our apparel runs true to U.S. sizing, with outer layers cut slightly roomy for layering. Each product page lists the specifications and measurements for that specific item.

Do I need an account to order?

No. You can check out as a guest, but creating an account lets you track orders, save addresses and start returns faster.